Hangers Now - Delivery and Returns Information

Why Buy From Hangers Now
Hangers Now runs a very efficient logistics operation and our team are confident of achieving next day delivery on stocked items throughout mainland UK. We are very flexible and will work around any specific needs you may have.
Hangers Now try to dispatch all orders received before 1pm on the same day.

Option 1
Free 3-5 working day delivery service – UK mainland customers only.

Option 2
1-2 day delivery service – UK mainland customers only, with an additional charge of £1.95

Order cut-off time for this service is 1pm.

Option 3
Guaranteed Next day delivery service – UK mainland customers only £6.50

Our next day service is with DPD or Royal Mail Special Delivery for item up to 1kg.

Please note that delivery to the highlands is a two day service with our couriers DPD.

UK Highlands and Islands and Northern Ireland
Delivery charges will vary depending on the weight of your order. Items will normally be dispatched free with Royal Mail. If they are heavy (between 2kg and 30kg) unfortunately we have to make a charge of £10.00 as we have to send your order with our couriers DPD.

Proof of Delivery
When deliveries are made to other establishments where a person other than the addressee is responsible for signing for deliveries, that person’s signature is deemed to be proof of delivery to the customer. HangersNow is unable to guarantee delivery beyond this point. Customers can request that an item is left by our courier without a signature in a designated p[lace we are unable to take responsibility for the items once the courier without a signature in a designated place we are unable to take responsibility for the item once the courier has logged the items as ‘delivered’.

For bulk or regular ordering, please feel free to contact us with details.

Overseas including Northern Ireland and the Channel Islands please contact us with details.

Export
We export regularly export our goods worldwide, and have a very good service to Europe.

The cost to Europe: £25.00 for a 3 day service. The USA and Canada shipping cost is £50.00.

Any other destinations not included above: please just contact us for a quick quote.

Returns and Refunds
Not happy?

It is important to us that what you bought match your expectations. If you are not happy please return it, along with a completed returns form, within 14 days of receiving it.

A returns form can be downloaded below.

Simply return them by Recorded or Tracked delivery- this is so goods are not lost along the way as we cannot be held responsible for this. We will refund in full less our postage costs plus a £3 admin charge.

Returned goods must be received by us in the original packaging and unused within 14 days of despatch. Please include your contact details with the returning goods.

A refund to the value of the products will be issued within 30 days of the receipt of returned items.

You will need to pay for the returning of the goods, we will only reimburse you for incorrect or damaged orders.

Our returns policy excludes special orders and printed products.

© hangers now 2017